How to Elevate Virtual and Hybrid Events with a Skilled Moderator

I’ve had the privilege to host training sessions and facilitate events on a global level without having to leave my front door and that’s something that I didn’t think would be possible 10 years ago. In a world where screens have replaced stages and time zones often blur together, the need for dynamic, professional moderation at virtual and hybrid events has never been greater. What used to be a "nice to have" at in-person events is now essential to making sure that your digital audience stays engaged, focused and connected.

As an event moderator based in London with a growing portfolio of international clients, I’ve had the opportunity to work with organisations across the UK, the United States, Canada and the UAE. Despite differences in industries, cultures and time zones, the goals are often the same: to host events that are engaging, seamless and impactful. Whether I’m moderating a global leadership forum, a brand launch or a panel discussion for a social impact initiative or creative tech summit, the core of my work is about creating connection.

Virtual and hybrid events can be powerful tools for thought leadership, networking and brand visibility, but they also present unique challenges. Unlike in-person events, where body language and crowd energy help set the tone, online events require a moderator to generate that atmosphere themselves. That’s where professionalism and performance meet because it’s not just about keeping to time or reading from a script, it’s about being present, reading the virtual room and encouraging real engagement between speakers and audience members alike.

One of the first things I focus on in any event is flow. How do we ensure the event feels cohesive, polished and natural? A skilled event moderator prepares for every detail: transitions between speakers, handling audience questions, cueing video content and reacting gracefully to unexpected hiccups like a speaker dropping off due to a weak connection, or a panel runs over time. My job is to navigate that calmly, keep the energy going and help everyone feel at ease.

Audience engagement is another crucial pillar for any event. People attending virtual events are often multitasking or tuning in from different environments. If you don’t pull them in early and keep the momentum up, they drift away. I use a range of tools to keep people engaged, from interactive polls and live Q&A to audience shout-outs and real-time feedback loops. But more than tools, it’s about tone; a warm, confident presence helps build trust fast and that’s something I’ve honed through years of speaking, hosting and facilitating.

My clients value the fact that I bring both global perspective and cultural awareness to every event. Being based in London, I’m at the crossroads of many cultures and industries, which gives me insight into the nuances of international audiences. What works for a panel in Toronto might need adjusting for a Dubai audience. My goal is always to respect those differences while keeping the conversation inclusive, energised, and relevant to all.

Another key part of what I offer is speaker support. Many speakers, even experienced ones, find virtual formats a bit unnerving so I help them feel confident and prepared before they even go live. Whether it’s a quick chat to calm nerves or stepping in when someone forgets their point, having an event moderator there makes speakers feel more supported and that comfort translates into better delivery for your audience.

I’ve been fortunate to work with diverse organisations ranging from non-profits to tech companies and I bring the same level of care and professionalism to every event. As virtual and hybrid events continue to evolve, the expectations of audiences are rising too. Audience members and delegates want quality, energy and authenticity. They want events that feel less like a passive presentation and more like a meaningful exchange and in my role as a moderator, I help bring that experience to life.

For organisations looking to elevate their online presence and create bold and dynamic events, working with a professional event moderator isn’t just about logistics. It’s a strategic choice that can dramatically improve the audience experience and reflect positively on your brand. From panel discussions to international webinars, from intimate online workshops to large-scale hybrid summits, my approach is rooted in clarity and cultural fluency.

If you’re planning a virtual or hybrid event and want to ensure that your audience walks away inspired, connected and fully engaged, I’d love to support you. Whether you're in London, Lagos, Los Angeles or anywhere in between, I'm here to help you make your event a success worth remembering.