The Difference Between Criticism and Feedback

We all experience criticism and feedback with regards to the work we do, the way be behave and the services/products we provide. This aspect of communication is not always something that people want to face but it is a reality of life, especially in business and in work. One of the major causes of tension or discomfort arises when we don’t understand the distinction between criticism (some of which can be constructive) and feedback which can come positive and negative forms. The discomfort arises when people criticise you in a way¬† that you might not like or even appreciate and you sometimes internalise or react to particularly because whilst you often ask for feedback you rarely ask for criticism. In this video I highlight why that is the case and what the core differences between criticism and feedback are:

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